BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard
Kenmore Dishwasher Recall for the United States and Canada and Recall Expansion in Canada
On October 19, 2017, BSH Home Appliances Corporation, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada voluntarily agreed to expand its 2015 safety recall to replace the power cords on certain models of Kenmore® and Kenmore Elite® brand dishwashers. The Kenmore brand dishwashers affected by this safety recall expansion were manufactured from June 2013 through March 2014 and sold through Sears Canada.
The previous dishwasher power cord recall, dated October 1, 2015, included Kenmore Elite brand dishwashers manufactured from February 2010 through April 2013 and sold through Sears in the U.S. and Canada.
Please read this notice carefully and enter your model and serial numbers below to determine if your dishwasher is affected or to register for the free repair.
A. Where to find your serial tag.
B. How to locate your Model and Serial Number
You may also call the safety recall hotline at
(888) 965-5813. Hours: Monday through Friday
8:00 a.m. to 5:00 p.m. EST
To find out if your dishwasher is included in this recall, follow the steps below:
1) Locate your Model and Serial Number. (See illustrations A and B)
2) Enter your full Model Number, the first 3 numerical digits after SER only for your Serial Number. Click on the Check Recall Status button.
If you have multiple units, you can enter up to 4 affected models before continuing to the next step.
If your model is affected, click on the Register Your Model(s) link once you have entered all affected units.
(See illustration B)
(First 3 numbers after SER, see illustration B)
NOTE: Pay special attention to the serial number of your dishwasher because not all dishwashers of the same model are included. All fields above are required. Maximum of 4 affected units per registration and only 1 registration per address accepted.