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BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard  

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Kenmore Dishwasher Recall for the United States and Canada and Recall Expansion in Canada

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On October 19, 2017, BSH Home Appliances Corporation, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada voluntarily agreed to expand its 2015 safety recall to replace the power cords on certain models of Kenmore® and Kenmore Elite® brand dishwashers. The Kenmore brand dishwashers affected by this safety recall expansion were manufactured from June 2013 through March 2014 and sold through Sears Canada. 

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The previous dishwasher power cord recall, dated October 1, 2015, included Kenmore Elite brand dishwashers manufactured from February 2010 through April 2013 and sold through Sears in the U.S. and Canada. 

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Please read this notice carefully and enter your model and serial numbers below to determine if your dishwasher is affected or to register for the free repair.

A.  Where to find your serial tag.

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B. How to locate your Model and Serial Number

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You may also call the safety recall hotline at

(888) 965-5813. Hours: Monday through Friday

8:00 a.m. to 5:00 p.m. EST

To find out if your dishwasher is included in this recall, follow the steps below:

 

1) Locate your Model and Serial Number. (See illustrations A and B)

 

2) Enter your full Model Number, the first 3 numerical digits after SER only for your Serial Number. Click on the Check Recall Status button.

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  • If you have multiple units, you can enter up to 4 affected models before continuing to the next step.

  • If your model is affected, click on the Register Your Model(s) link once you have entered all affected units.

Model Number 

(See illustration B)

Serial Number 

(First 3 numbers after SER, see illustration B)

 e.g. 010

Based on the information provided, your dishwasher is NOT AFFECTED by this recall. Please recheck your entry to ensure that it matches the information found on the inner door panel. You may resume using your dishwasher.

Based on the information provided, this unit is affected by the Gaggenau recall. Please visit https://gaggenaupowercord.com to register your unit.

Based on the information provided, this unit is affected by the Thermador recall. Please visit https://thermadorpowercord.com to register your unit.

Based on the information provided, this unit is affected by the Bosch recall. Please visit https://boschdishpowercord.com to register your unit.

Based on the information you provided, your product is AFFECTED. If you have additional units to register please enter them now, if not please click on Register Your Model link.

All fields are required.

You have reached the maximum of 4 affected units.

Based on the information provided, your dishwasher is NOT AFFECTED by this dishwasher power cord safety recall. Your dishwasher is AFFECTED by a previous recall that Bosch announced in January 2009. Please call 800-856-9226 to register for the 2009 Bosch dishwasher safety recall.

NOTE: Pay special attention to the serial number of your dishwasher because not all dishwashers of the same model are included. All fields above are required. Maximum of 4 affected units per registration and only 1 registration per address accepted.

Model Number
Serial Number
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